Consumer court has directed Jet Airways to pay a city resident Rs 41,500 as compensation for damaged luggage and serving meat while flying with them five years ago. Gopinath, a resident of Girinagar, was flying from Doha to Bengaluru via Mumbai in May 2013, when Jet Airways staff refused to let him carry his luggage to the cabin. While Gopinath claimed that the luggage weighed within the permissible limits of seven kilograms, the airline disputed it. The airline allowed their passengers to carry up to 40 kilograms (as check-in baggage), but only luggage weighing not more than seven kilos was allowed inside the flight. When Gopinath tried to enquire with a manager if his luggage was within the permissible limit, the manager said to have ill-treated him and spoke inappropriately. He said he lost the joy of travel after the rough treatment meted out to him. Later while flying, he discovered that the food served to him contained meat despite booking vegetarian. Gopinath claimed ...
news,terms, information related to Civil aviation as well as related to science.